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  The Secret Ingredients website is very easy to use. All you need to know about computers is how to use a mouse and keyboard. Since you reached this page of our website, we are positive that you will have no problems using our site!  
     
 
  Do I have to be a computer whiz to create a Secret Ingredients cookbook?
 
  The Secret Ingredients website is very easy to use.  All you need to know about computers is how to use a mouse and keyboard.  Since you reached this page of our website, we are positive that you will have no problems using our site!  
 
   
  Is there another way for me to submit photograph besides uploading?
 
 

Email your photo to us! Send it to info@heirloomcookbook.com, including your name and order number in the email. We will send you confirmation that we have received the file.

Can you send your photograph through the mail? Sure, but we do ask that it is in digital format, but don’t worry.  This is not as difficult as it sounds.  There are three simple ways to get your photographs onto disc:

  1. Do you own a scanner?
    If so, scan your photographs into your computer.  Please make sure that you are scanning at 300 dpi.  Then burn the files onto a disc.
  2. Where's the computer nerd?
    Ask your family members and friends if they own a scanner.  If so, you’re in business!  Ask that all pictures be scanned at 300 dpi.
  3. Go to your local printer or copy center
    Take your pictures to the photo lab of your choice.  Ask them to scan your pictures onto disc at 300 dpi.  This is a very standard and inexpensive process.

    Be sure to include your Name and Order Number. 

    ** Make sure that you send your photographs in a timely matter as to not impede the production of your cookbooks.

   
   
  May I submit a different photo and/ or a different Dedication for each cookbook I purchase?
 
  All cookbooks ordered within your cookbook project will have the same recipes, photos, and Dedication. 

If you are interested in submitting a different photo and / or Dedication for each cookbook, please email us at SpecialRequests@HeirloomCookbook.com or call us Toll Free at 1-866.697-3247. Additional fees will apply.  
   
   
  Will I be able to reorder after my project is complete?
 
 

Yes.  Your login information for our website will not expire.  If you would like to order more cookbooks after your initial order is complete, simply login to our website and click on “Add to Your Order.”  Here we will walk you through the steps of updating your shipping information, placing your order, and customizing your cookbooks.

   
   
  Will Secret Ingredients edit my cookbook project for me?
 
  Secret Ingredients is not responsible for any editorial revisions or modifications.  Why?  We want to preserve the unique nature of your cookbook project.  Your recipes may contain grammar and content that are representative of your style.  Therefore, we ask you to edit your own recipes and Dedication. 

P.S. We have included a Magic Helper for you, a.k.a. Spell Check.  You will be able to use this feature to edit your recipes.  Just remember that Spell Check can not determine if a word is being used correctly.  It can only determine if a word is spelled correctly.
   
   
  Will Secret Ingredients type my recipes for me?
 
  No.  We ask you to enter your own recipes for a couple of reasons.  First of all, we don’t want to misread your handwriting.  In some recipes there is a big difference between a teaspoon and a tablespoon of salt!  Once again we recommend asking the computer nerd in your family to assist.
   
   
  If I terminate my cookbook project will I still have access to the recipes that I have submitted?
 
 

If you terminate your cookbook project, we will not be able to store your recipes.  Please remember that your login to our site will expire within 7 days of termination.

   
   
  How long will it take for me to recieve my cookbook?
 
  We begin production on your cookbook order as soon as you hit the “Cookbook Complete” button.  You will receive your cookbooks within 2-3 weeks.
   
   
  Do you accept personal checks?
 
 

We do not accept personal checks at this time. We apologize for any inconvenience.

   
   
  Do you accept international orders?
 
 

Yes, we do ship Keepsake Cookbooks internationally.

   
   
  Which credit cards do you accept? Can I call in my payment?
 
 

We accept Visa, MasterCard, American Express, and Discover Network.  If you do not feel comfortable paying with a credit card online, we completely understand.  A customer service representative will be glad to assist you.  Call us Toll Free 1-866-697-3247.

   
   
  Who has access to The Stock Pot?
 
 

Everyone who has purchased a Secret Ingredients cookbook will have access to The Stock Pot.  This includes participants who are in the process of completing their order.  Your access will not expire.  You may continue to enjoy this feature by logging into our website.  It is our gift to you!  

   
   
  I need ideas for my Dedication. Can you help?
 
  Click here to check out some very inspiring quotes about the art of cooking and the importance of food in our lives  
   
 
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